Wu D J

D J Wu

Information about the author D J Wu will soon be added to the site.
Found 4 papers in total
Proactive Customer Education, Customer Retention, and Demand for Technology Support: Evidence from a Field Experiment
Proactive Customer Education, Customer Retention, and Demand for Technology Support: Evidence from a Field Experiment
2016
Do service provider efforts to educate customers influence customer outcomes? We...
IT Implementation Contract Design: Analytical and Experimental Investigation of IT Value, Learning, and Contract Structure
IT Implementation Contract Design: Analytical and Experimental Investigation of IT Value, Learning, and Contract Structure
2013
This article analytically and experimentally investigates how firms can best capture...
Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services
Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services
2013
Firms nowadays are increasingly proactive in trying to strategically capitalize on...
Appropriability Mechanisms and the Platform Partnership Decision: Evidence from Enterprise Software
Appropriability Mechanisms and the Platform Partnership Decision: Evidence from Enterprise Software
2013
We examine whether ownership of intellectual property rights (IPR) or downstream...
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