Browse Papers
From IFORS
Contact Us
English
Remember me
Login
Forgot password?
Irena Ograjenek
Information about the author Irena Ograjenek will soon be added to the site.
Found
1 papers
in total
Date Descending
Date Ascending
Title Descending
Title Ascending
SERVQUAL and the process improvement challenge
2011
Service quality is difficult to quantify as it is a function of differing customer...
Papers per page:
6 Papers
12 Papers
24 Papers
36 Papers
48 Papers