McCollin Chris

Chris McCollin

Information about the author Chris McCollin will soon be added to the site.
Found 2 papers in total
Historical Published Maintenance Data: What Can It Tell Us About Reliability Modelling?
Historical Published Maintenance Data: What Can It Tell Us About Reliability Modelling?
2014
The paper discusses physical assumptions versus statistical assumptions illustrated by...
SERVQUAL and the process improvement challenge
SERVQUAL and the process improvement challenge
2011
Service quality is difficult to quantify as it is a function of differing customer...
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