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Junghoon Moon
Information about the author Junghoon Moon will soon be added to the site.
Found
2 papers
in total
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Exploring the effect of e-WOM participation on e-Loyalty in e-commerce
2013
The idea behind the concept of Electronic Word of Mouth (e‐WOM) is very...
Impact of psychological traits on user performance in information systems delivering customer service: IS management perspective
2012
Information systems‐assisted customer service delivery has emerged as a...
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