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Ryan W Buell
Information about the author Ryan W Buell will soon be added to the site.
Found
4 papers
in total
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Creating Reciprocal Value Through Operational Transparency
2017
We investigate whether organizations can create value by introducing visual...
Experimental Evidence of Pooling Outcomes Under Information Asymmetry
2017
Operational decisions under information asymmetry can signal a firm’s prospects...
How Do Customers Respond to Increased Service Quality Competition?
2016
When does increased service quality competition lead to customer defection? And, which...
The Labor Illusion: How Operational Transparency Increases Perceived Value
2011
Aubiquitous feature of even the fastest self‐service technology transactions is...
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