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Jumin Lee
Information about the author Jumin Lee will soon be added to the site.
Found
2 papers
in total
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The progression of online trust in the multi‐channel retailer context and the role of product uncertainty
2012
This research attempts to evaluate the effects of antecedents of online trust in the...
The effect of CRM process on organizational performance: The mediating role of customer equity driver
2010
This article addresses how an organization's customer relationship management (CRM)...
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