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Zillur Rahman
Information about the author Zillur Rahman will soon be added to the site.
Found
4 papers
in total
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Brand Experience and Emotional Attachment in Services: The Moderating Role of Gender
2017
Studies have acknowledged the importance of providing superior brand experience and...
An Integrated Framework to Understand How Consumer-Perceived Ethicality Influences Consumer Hotel Brand Loyalty
2017
This study aims to examine the influence of consumer‐perceived ethicality of a...
Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry
2011
During the last two decades, the level of total quality management (TQM)...
Studying the impact of total quality management in service industries
2010
A large number of contemporary organisations across the globe are adopting total...
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6 Papers
12 Papers
24 Papers
36 Papers
48 Papers