Saccani Nicola

Nicola Saccani

Information about the author Nicola Saccani will soon be added to the site.
Found 3 papers in total
Forecasting for capacity management in call centres: combining methods, organization, people and technology
2013
Though call centre management has gained increased attention in recent years, call...
Spare parts classification and demand forecasting for stock control: Investigating the gap between research and practice
2012
This paper investigates the gap between research and practice in spare parts...
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