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Gregory R Heim
Information about the author Gregory R Heim will soon be added to the site.
Found
7 papers
in total
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Managing Enterprise Risks of Technological Systems: An Exploratory Empirical Analysis of Vulnerability Characteristics as Drivers of Exploit Publication*
2016
Enterprises experience opportunistic exploits targeted at vulnerable technology....
Impact of Customer Traffic and Service Process Outsourcing Levels on e-Retailer Operational Performance
2015
Many service firms deliver services via a mix of internally developed and delivered...
Collaborative Product Development: The Effect of Project Complexity on the Use of Information Technology Tools and New Product Development Practices
2014
Collaboration is an essential element of new product development (NPD). This research...
Longitudinal Analysis of Inhibitors of Manufacturer Delivery Performance
2014
This article examines demand, manufacturing, and supply factors proposed to inhibit...
Impact of Value-Added Service Features in e-Retailing Processes: An Econometric Analysis of Web Site Functions
2014
We examine the impact of three classes of Web site functions (foundational,...
Learning and relearning effects with innovative service designs: An empirical analysis of top golf courses
2011
This paper examines learning and relearning effects for initial service designs and...
The value to the customer of RFID in service applications
2009
This article examines how customer value may be affected by deploying radio frequency...
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48 Papers