Pot Auke

Auke Pot

Information about the author Auke Pot will soon be added to the site.
Found 2 papers in total
Simple Methods for Shift Scheduling in Multiskill Call Centers
2008
This paper introduces a new method for shift scheduling in multiskill call centers....
A Simple Staffing Method for Multiskill Call Centers
2008
We study a simple method for staffing in multiskill call centers. The method has short...
Papers per page: