Browse Papers
From IFORS
Contact Us
English
Remember me
Login
Forgot password?
Paulo Rocha e Oliveira
Information about the author Paulo Rocha e Oliveira will soon be added to the site.
Found
1 papers
in total
Date Descending
Date Ascending
Title Descending
Title Ascending
Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters
2008
A service encounter is an experience that extends over time. Therefore, its effective...
Papers per page:
6 Papers
12 Papers
24 Papers
36 Papers
48 Papers
