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Senthil Veeraraghavan
Information about the author Senthil Veeraraghavan will soon be added to the site.
Found
6 papers
in total
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Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion
2016
In many service settings, customers have to join the queue without being fully aware...
Selling to Conspicuous Consumers: Pricing, Production, and Sourcing Decisions
2012
Consumers often purchase goods that are ‘hard to find’ to conspicuously...
Quality–Speed Conundrum: Trade‐offs in Customer‐Intensive Services
2011
In many services, the quality or value provided by the service increases with the time...
Contracting for infrequent restoration and recovery of mission-critical systems
2010
Firms that rely on functioning mission-critical equipment for their businesses cannot...
Joining longer queues: Information externalities in queue choice
2009
A classic example that illustrates how observed customer behavior impacts other...
Now or Later: A Simple Policy for Effective Dual Sourcing in Capacitated Systems
2008
We examine a possibly capacitated, periodically reviewed, single–stage inventory...
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