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Michael J. Maggard
Information about the author Michael J. Maggard will soon be added to the site.
Found
2 papers
in total
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An analysis of customer satisfaction with waiting times in a two-stage service process
1990
A purely operational approach to providing customer service measures the speed of the...
Adjusting replenishment orders to reflect learning in a material requirements planning environment
1990
Some manufacturing firms, particularly in the high-technology sector, have production...
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