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Gabriel R Bitran
Information about the author Gabriel R Bitran will soon be added to the site.
Found
2 papers
in total
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Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters
2008
A service encounter is an experience that extends over time. Therefore, its effective...
Pricing of shared computer services
2005
This paper proposes a framework for analysing admission controls as pricing schemes...
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