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K P White
Information about the author K P White will soon be added to the site.
Found
2 papers
in total
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The problem of the initial transient (again), or why MSER works
2010
In a comprehensive study of methods for mitigating the problem of the initial...
Cross-trained versus specialized agents in an inbound call centre: a simulation-based methodology for trade-off analysis
2008
While advances in call–centre technologies offer increased capabilities and...
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