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M.F. Shutler
Information about the author M.F. Shutler will soon be added to the site.
Found
2 papers
in total
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Branch operation: An investigation using DEA and regression
1991
A comparison is made between measuring ‘efficiency’ of branches of the...
Service with a smile-The public face of public sector industries
1990
This paper defines a quality of service systems and compares and comments on the...
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