Klein Richard

Richard Klein

Information about the author Richard Klein will soon be added to the site.
Found 4 papers in total
Understanding online customers’ ties to merchants: the moderating influence of trust on the relationship between switching costs and e-loyalty
Understanding online customers’ ties to merchants: the moderating influence of trust on the relationship between switching costs and e-loyalty
2014
Fostering customer loyalty is a key objective for online businesses. Initial...
Assimilation of Internet‐based purchasing applications within medical practices
Assimilation of Internet‐based purchasing applications within medical practices
2012
The changing shape of the traditional buyer–supplier relationship between...
Electronic Intermediary Functional Roles and Profitability
Electronic Intermediary Functional Roles and Profitability
2011
Internet start-ups and traditional firms expanding existing offerings and services...
An empirical examination of patient–physician portal acceptance
An empirical examination of patient–physician portal acceptance
2007
Healthcare providers have recently begun deploying Internet-based...
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