Allon Gad

Gad Allon

Information about the author Gad Allon will soon be added to the site.
Found 12 papers in total
Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses
Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses
2017
This paper studies how service providers can design social interaction among...
How Do Delay Announcements Shape Customer Behavior? An Empirical Study
How Do Delay Announcements Shape Customer Behavior? An Empirical Study
2017
In this paper, we explore the impact of delay announcements using an empirical...
Price Competition Under Mixed Multinomial Logit Demand Functions
Price Competition Under Mixed Multinomial Logit Demand Functions
2013
In this paper, we postulate a general class of price competition models with mixed...
Bounded Rationality in Service Systems
Bounded Rationality in Service Systems
2013
The traditional operations management and queueing literature typically assumes that...
Large‐Scale Service Marketplaces: The Role of the Moderating Firm
Large‐Scale Service Marketplaces: The Role of the Moderating Firm
2012
Recently, large‐scale, Web‐based service marketplaces, where many small...
Cutting in Line: Social Norms in Queues
Cutting in Line: Social Norms in Queues
2012
Although the norm in many retail banks is to serve customers on a first‐come,...
How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast‐Food Drive‐Thru Industry Based on Structural Estimation Methods
How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast‐Food Drive‐Thru Industry Based on Structural Estimation Methods
2011
In many service industries, companies compete with each other on the basis of the...
Buying from the Babbling Retailer? The Impact of Availability Information on Customer Behavior
Buying from the Babbling Retailer? The Impact of Availability Information on Customer Behavior
2011
Provision of real‐time information by a firm to its customers has become...
Pricing and dimensioning competing large-scale service providers
Pricing and dimensioning competing large-scale service providers
2010
The literature on many-server approximations provides significant simplifications...
Global dual sourcing: Tailored base-surge allocation to near- and offshore production
Global dual sourcing: Tailored base-surge allocation to near- and offshore production
2010
When designing a sourcing strategy in practice, a key task is to determine the average...
Service Competition with General Queueing Facilities
Service Competition with General Queueing Facilities
2008
In many service industries, companies compete with each other on the basis of the...
Competition in service industries
Competition in service industries
2007
We analyze a general market for an industry of competing service facilities. Firms...
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