Olafsson Sigurdur

Sigurdur Olafsson

Information about the author Sigurdur Olafsson will soon be added to the site.
Found 3 papers in total
An Integer Programming approach for scheduling inbound calls in call centres
An Integer Programming approach for scheduling inbound calls in call centres
2007
Scheduling inbound calls is a key task in call centre operations. In most call centres...
Discovering dispatching rules using data mining
Discovering dispatching rules using data mining
2005
This paper introduces a novel methodology for generating scheduling rules using a...
Optimization-based feature selection with adaptive instance sampling
Optimization-based feature selection with adaptive instance sampling
2006
Preprocessing the data to filter out redundant and irrelevant features is one of the...
Papers per page: