Browse Papers
From IFORS
Contact Us
English
Remember me
Login
Forgot password?
Lopo Leotte Rego
Information about the author Lopo Leotte Rego will soon be added to the site.
Found
1 papers
in total
Date Descending
Date Ascending
Title Descending
Title Ascending
The value of different customer satisfaction and loyalty metrics in predicting business Performance
2006
Managers commonly use customer feedback data to set goals and monitor performance on...
Papers per page:
6 Papers
12 Papers
24 Papers
36 Papers
48 Papers