Telang Rahul

Rahul Telang

Information about the author Rahul Telang will soon be added to the site.
Found 13 papers in total
Culling the Herd: Using Real-World Randomized Experiments to Measure Social Bias with Known Costly Goods
Culling the Herd: Using Real-World Randomized Experiments to Measure Social Bias with Known Costly Goods
2016
Peer ratings have become increasingly important sources of product information,...
Spillovers from Wiring Schools with Broadband: The Critical Role of Children
Spillovers from Wiring Schools with Broadband: The Critical Role of Children
2016
Providing broadband to schools can be an effective way to foster household Internet...
What's in a ‘Name’? Impact of Use of Customer Information in E-Mail Advertisements
What's in a ‘Name’? Impact of Use of Customer Information in E-Mail Advertisements
2012
In this study, we examine how consumers respond to firms' use of two types of...
Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center
Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center
2012
Firms are investing millions to deploy Web‐based self‐services at their...
Product Customization and Customer Service Costs: An Empirical Analysis
Product Customization and Customer Service Costs: An Empirical Analysis
2011
We conduct a field study in a U.S. health insurance firm to examine how product...
Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy
Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy
2010
The availability of digital channels for media distribution has raised many important...
An empirical analysis of software vendors' Patch release behavior: Impact of vulnerability disclosure
An empirical analysis of software vendors' Patch release behavior: Impact of vulnerability disclosure
2010
A key aspect of better and more secure software is timely patch release by software...
An empirical analysis of mobile voice service and SMS: A structural model
An empirical analysis of mobile voice service and SMS: A structural model
2010
In addition to the wireless telephony boom, a similar exponentially increasing trend...
Internet exchanges for used books: An empirical analysis of product cannibalization and welfare impact
Internet exchanges for used books: An empirical analysis of product cannibalization and welfare impact
2006
Information systems and the Internet have facilitated the creation of...
The effect of digital sharing technologies on music markets: a survival analysis of albums on ranking charts
The effect of digital sharing technologies on music markets: a survival analysis of albums on ranking charts
2007
Recent technological and market forces have profoundly impacted the music industry....
Sell first, fix later: impact of patching on software quality
Sell first, fix later: impact of patching on software quality
2006
We present a model of fixing or patching a software problem after the product has been...
Market for software vulnerabilities? Think again
Market for software vulnerabilities? Think again
2005
Software vulnerability disclosure has become a critical area of concern for...
Internet exchanges for used books: an empirical analysis of product cannibalization and welfare impact
Internet exchanges for used books: an empirical analysis of product cannibalization and welfare impact
2006
Information systems and the Internet have facilitated the creation of used-product...
Papers per page: