Ziya Serhan

Serhan Ziya

Information about the author Serhan Ziya will soon be added to the site.
Found 11 papers in total
Pricing and Capacity Allocation for Shared Services
Pricing and Capacity Allocation for Shared Services
2017
We study the pricing and capacity allocation problem of a service provider who serves...
Panel Size and Overbooking Decisions for Appointment-Based Services under Patient No-Shows
Panel Size and Overbooking Decisions for Appointment-Based Services under Patient No-Shows
2014
Many service systems that work with appointments, particularly those in healthcare,...
Resource‐Based Patient Prioritization in Mass‐Casualty Incidents
Resource‐Based Patient Prioritization in Mass‐Casualty Incidents
2013
The most widely used standard for mass‐casualty triage, START, relies on a...
Appointment Scheduling Under Patient No‐Shows and Service Interruptions
Appointment Scheduling Under Patient No‐Shows and Service Interruptions
2012
We consider an appointment‐based service system (e.g., an outpatient clinic)...
Dynamic scheduling of outpatient appointments under patient no-shows and cancellations
Dynamic scheduling of outpatient appointments under patient no-shows and cancellations
2010
This paper develops a framework and proposes heuristic dynamic policies for scheduling...
Personalized dynamic pricing of limited inventories
Personalized dynamic pricing of limited inventories
2009
Prior work has investigated time- and inventory-level-dependent pricing of limited...
Priority assignment under imperfect information on customer type identities
Priority assignment under imperfect information on customer type identities
2009
In many service systems, customers are not served in the order they arrive, but...
A note on optimal pricing for finite capacity queueing systems with multiple customer classes
A note on optimal pricing for finite capacity queueing systems with multiple customer classes
2008
This article investigates optimal static prices for a finite capacity queueing system...
Pricing Promotional Products Under Upselling
Pricing Promotional Products Under Upselling
2008
Upselling is offering an additional product to a customer who just made a purchase....
Relationships among three assumptions in revenue management
Relationships among three assumptions in revenue management
2004
This note discusses the relationships among three assumptions that appear frequently...
Optimal prices for finite capacity queueing systems
Optimal prices for finite capacity queueing systems
2006
We prove a lower bound on the optimal price for a fairly large class of blocking...
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