Ferleman Thomas

Thomas Ferleman

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Found 1 papers in total
Six Sigma and business excellence: Strategic and tactical examination of IT service level management at the Office of the Chief Technology Officer of Washington, DC
Six Sigma and business excellence: Strategic and tactical examination of IT service level management at the Office of the Chief Technology Officer of Washington, DC
2005
During the period January through May 2003 ten teams of student consultants from the...
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