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Chen-Lung Yang
Information about the author Chen-Lung Yang will soon be added to the site.
Found
2 papers
in total
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Refining Kano's ‘quality attributes–satisfaction’ model: A moderated regression approach
2010
Service and product quality is a multi‐dimensional construct and not all...
National differences and enterprise resource planning implementation: issues and challenges
2004
Multinational ERP implementation introduces another dimension of complexity –...
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