Browse Papers
From IFORS
Contact Us
English
Remember me
Login
Forgot password?
J. Talim
Information about the author J. Talim will soon be added to the site.
Found
1 papers
in total
Date Descending
Date Ascending
Title Descending
Title Ascending
Performance analysis of a call center with interactive voice response units
2004
A call center may be defined as a service unit where a group of agents handle a large...
Papers per page:
6 Papers
12 Papers
24 Papers
36 Papers
48 Papers
