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Shan L. Pan
Information about the author Shan L. Pan will soon be added to the site.
Found
6 papers
in total
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The influence of organizational identification on organizational knowledge management
2008
Information technology (IT) outsourcing vendor organizations contain isolated business...
Knowledge transfer and organizational learning in IS offshore sourcing
2008
Offshore sourcing is the trend where companies look for cheaper offshore resource...
Examining the coalition dynamics affecting information systems project abandonment decision-making
2006
Despite recent reports that suggest growing evidence of a higher rate of information...
Towards a holistic perspective of customer relationship management implementation: A case study of the Housing and Development Board, Singapore
2006
Organizations have increasingly recognized the importance of managing customer...
Trade-offs between knowledge exploitation and exploration activities
2005
This paper explores trade-offs between knowledge exploitation and exploration...
Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority in Singapore
2003
Continuous organizational transformation is becoming a common phenomenon as public...
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48 Papers