Bhulai Sandjai

Sandjai Bhulai

Information about the author Sandjai Bhulai will soon be added to the site.
Found 7 papers in total
Optimal resource allocation in survey designs
Optimal resource allocation in survey designs
2013
Resource allocation is a relatively new research area in survey designs and has not...
Optimal balanced control for call centers
Optimal balanced control for call centers
2012
In this paper we study the optimal assignment of tasks to agents in a call center. For...
Structural properties of the optimal resource allocation policy for single‐queue systems
Structural properties of the optimal resource allocation policy for single‐queue systems
2013
This paper studies structural properties of the optimal resource allocation policy for...
Optimal resource allocation for multiqueue systems with a shared server pool
Optimal resource allocation for multiqueue systems with a shared server pool
2011
We study optimal allocation of servers for a system with multiple service facilities...
Simple Methods for Shift Scheduling in Multiskill Call Centers
Simple Methods for Shift Scheduling in Multiskill Call Centers
2008
This paper introduces a new method for shift scheduling in multiskill call centers....
A Simple Staffing Method for Multiskill Call Centers
A Simple Staffing Method for Multiskill Call Centers
2008
We study a simple method for staffing in multiskill call centers. The method has short...
Open-loop routeing to M parallel servers with no buffers
Open-loop routeing to M parallel servers with no buffers
2000
In this paper we study the assignment of packets to M parallel heterogeneous servers...
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