Browse Papers
From IFORS
Contact Us
English
Remember me
Login
Forgot password?
Joon Koh
Information about the author Joon Koh will soon be added to the site.
Found
2 papers
in total
Date Descending
Date Ascending
Title Descending
Title Ascending
The effect of service quality on customer satisfaction in a internet shopping mall: The moderating role of the internet community type
2005
This study aims to indentify service factors that satisfy customers in the internet...
Factors affecting customer information/knowledge quality in customer relationship management: Focused on service industry
2002
It has been considered as a means for sustaining a competitive advantage for companies...
Papers per page:
6 Papers
12 Papers
24 Papers
36 Papers
48 Papers
