Tsung Fugee

Fugee Tsung

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Found 7 papers in total
Statistical Monitoring of Service Levels and Staffing Adjustments for Call Centers
Statistical Monitoring of Service Levels and Staffing Adjustments for Call Centers
2016
Call centers are an indispensable part of many businesses, and their economic role is...
Monitoring censored lifetime data with a weighted-likelihood scheme
Monitoring censored lifetime data with a weighted-likelihood scheme
2016
Lifetime experiments are common in many research areas and industrial applications....
A comparison study of effectiveness and robustness of control charts for monitoring process mean
A comparison study of effectiveness and robustness of control charts for monitoring process mean
2012
This article compares the effectiveness and robustness of nine typical control charts...
LASSO‐based multivariate linear profile monitoring
LASSO‐based multivariate linear profile monitoring
2012
In many applications of manufacturing and service industries, the quality of a process...
Statistical process control for multistage manufacturing and service operations: a review and some extensions
Statistical process control for multistage manufacturing and service operations: a review and some extensions
2008
Manufacturing and service processes today usually involve more than one process stages...
Pushing quality improvement along supply chains
Pushing quality improvement along supply chains
2007
In this paper, we consider a buyer who designs a product and owns the brand, yet...
Modelling and diagnosis of feedback-controlled processes using dynamic principal components analysis and neural networks
Modelling and diagnosis of feedback-controlled processes using dynamic principal components analysis and neural networks
2003
Statistical Process Control (SPC) and Engineering Process Control (EPC) have evolved...
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