Grigoroudis E.

E. Grigoroudis

Information about the author E. Grigoroudis will soon be added to the site.
Found 4 papers in total
User satisfaction and e-learning systems: Towards a multi-criteria evaluation methodology
User satisfaction and e-learning systems: Towards a multi-criteria evaluation methodology
2003
E-learning systems permeate the modern informative approaches of education. As their...
Derived vs. stated importance in customer satisfaction surveys
Derived vs. stated importance in customer satisfaction surveys
2003
A common problem faced while analysing data from customer satisfaction surveys is the...
A survey of customer satisfaction barometers: Some results from the transportation-communications sector
A survey of customer satisfaction barometers: Some results from the transportation-communications sector
2004
The most important efforts that have been reported for the development of generic...
Preference disaggregation for measuring and analysing customer satisfaction: The multicriteria satisfaction analysis method
Preference disaggregation for measuring and analysing customer satisfaction: The multicriteria satisfaction analysis method
2002
The MUlticriteria Satisfaction Analysis (MUSA) method for measuring and analysing...
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