Galetto Maurizio

Maurizio Galetto

Information about the author Maurizio Galetto will soon be added to the site.
Found 4 papers in total
Water and Sewage Service Quality: A Proposal of a New Multi‐Questionnaire Monitoring Tool
Water and Sewage Service Quality: A Proposal of a New Multi‐Questionnaire Monitoring Tool
2010
The measurement of a service Quality is a relevant issue for organizations. In this...
Service quality monitoring by performance indicators: a proposal for a structured methodology
Service quality monitoring by performance indicators: a proposal for a structured methodology
2009
The evaluation of service quality is usually carried out using a suitable set of...
Classification of performance and quality indicators in manufacturing
Classification of performance and quality indicators in manufacturing
2006
A critical aspect in operations management is to represent the firm goals properly....
A new approach for evaluation of risk priorities of failure modes in failure mode and effect analysis
A new approach for evaluation of risk priorities of failure modes in failure mode and effect analysis
2001
This paper presents a method for carrying out the calculus of the risk priority of...
Papers per page: