Grigoroudis Evangelos

Evangelos Grigoroudis

Information about the author Evangelos Grigoroudis will soon be added to the site.
Found 6 papers in total
Multi-level multi-stage efficiency measurement: the case of innovation systems
2015
Efficiency measurement has been receiving significant attention the last years...
Satisfaction benchmarking and customer classification: an application to the branches of a banking organization
2002
Banking services constitute a highly competitive market and indicate a representative...
The evaluation of studies and training in information technology: a multicriteria approach
2002
The accreditation of information technology executive officers is being approached in...
Customer satisfaction measurement in the private bank sector
2001
Customer satisfaction represents a modern approach for quality in enterprises and...
TELOS: A customer satisfaction evaluation software
2000
TELOS is a consumer-based tool for measuring and analysing customer satisfaction. The...
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