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Evangelos Grigoroudis
Information about the author Evangelos Grigoroudis will soon be added to the site.
Found
6 papers
in total
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Multi-level multi-stage efficiency measurement: the case of innovation systems
2015
Efficiency measurement has been receiving significant attention the last years...
Skills Evaluator: a multicriteria decision support system for the evaluation of qualifications and skills in information and communication technologies
2006
Employees need to acquire new qualifications throughout their lives in order to deal...
Satisfaction benchmarking and customer classification: an application to the branches of a banking organization
2002
Banking services constitute a highly competitive market and indicate a representative...
The evaluation of studies and training in information technology: a multicriteria approach
2002
The accreditation of information technology executive officers is being approached in...
Customer satisfaction measurement in the private bank sector
2001
Customer satisfaction represents a modern approach for quality in enterprises and...
TELOS: A customer satisfaction evaluation software
2000
TELOS is a consumer-based tool for measuring and analysing customer satisfaction. The...
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