Andrews Bruce H.

Bruce H. Andrews

Information about the author Bruce H. Andrews will soon be added to the site.
Found 3 papers in total
A new approach to performance measurement and goal setting
A new approach to performance measurement and goal setting
2001
To support their continuous improvement programs, we developed and implemented a...
L.L. Bean improves call-center forecasting
L.L. Bean improves call-center forecasting
1995
The authors developed and implemented two forecasting models for use at L.L. Bean,...
L.L. Bean chooses a telephone agent scheduling system
L.L. Bean chooses a telephone agent scheduling system
1989
The authors recently participated with L.L. Bean in developing a computerized...
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