Maglaras Constantinos

Constantinos Maglaras

Information about the author Constantinos Maglaras will soon be added to the site.
Found 10 papers in total
Dynamic pricing strategies for multiproduct revenue management problems
Dynamic pricing strategies for multiproduct revenue management problems
2006
Consider a firm that owns a fixed capacity of a resource that is consumed in the...
Revenue management for a multiclass single-server queue via a fluid model analysis
Revenue management for a multiclass single-server queue via a fluid model analysis
2006
Motivated by the recent adoption of tactical pricing strategies in manufacturing...
Contact centers with a call-back option and real-time delay information
Contact centers with a call-back option and real-time delay information
2004
Motivated by practices in customer contact centers, we consider a system that ofters...
Pricing and design of differentiated services: approximate analysis and structural insights
Pricing and design of differentiated services: approximate analysis and structural insights
2005
We consider a model of a service system that delivers two nonsubstitutable services to...
On customer contact centres with a call-back option: customer decisions, routing rules, and system design
On customer contact centres with a call-back option: customer decisions, routing rules, and system design
2004
Organizations worldwide use contact centers as an important channel of communication...
Diffusion approximations for a multiclass Markovian service system with ‘guaranteed’ and ‘best-effort’ service levels
Diffusion approximations for a multiclass Markovian service system with ‘guaranteed’ and ‘best-effort’ service levels
2004
This paper considers a Markovian model of a service system motivated by communication...
Queueing systems with leadtime constraints: A fluid-model approach for admission and sequencing control
Queueing systems with leadtime constraints: A fluid-model approach for admission and sequencing control
2005
We study how multi-product queueing systems should be controlled so that sojourn times...
Pricing and capacity sizing for systems with shared resources: approximate solutions and scaling relations
Pricing and capacity sizing for systems with shared resources: approximate solutions and scaling relations
2003
This paper considers pricing and capacity sizing decisions, in a single-class...
Continuous-review tracking policies for dynamic control of stochastic networks
Continuous-review tracking policies for dynamic control of stochastic networks
2003
This paper is concerned with dynamic control of stochastic processing networks....
Dynamic scheduling in multiclass queueing networks: Stability under discrete-review policies
Dynamic scheduling in multiclass queueing networks: Stability under discrete-review policies
1999
This paper describes a family of discrete-review policies for scheduling open...
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