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Mary C. Meyer
Information about the author Mary C. Meyer will soon be added to the site.
Found
2 papers
in total
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Software product assessment based on customer inputs: metrics and managerial implications
2005
We provide a framework and modelling approach to assess alignment of product variety...
Customer satisfaction for financial services: The role of products, services, and information technology
1999
In this paper, we study the drivers of customer satisfaction for financial services....
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