Yoo Dong-Keun

Dong-Keun Yoo

Information about the author Dong-Keun Yoo will soon be added to the site.
Found 5 papers in total
The effect of web interactivity of e-brand on relationship quality and customer loyalty
The effect of web interactivity of e-brand on relationship quality and customer loyalty
2004
This study was to identify the determinants of web interactivity and investigate the...
A study on moderating role of switching gains in relationship between customer satisfaction & trust and customer loyalty for internet shopping malls
A study on moderating role of switching gains in relationship between customer satisfaction & trust and customer loyalty for internet shopping malls
2003
Customer retention is more emphasized for internet business than off-line shopping...
A study on the relationship between transformational leadership, group-efficacy, and group performance
A study on the relationship between transformational leadership, group-efficacy, and group performance
2000
The purpose of this paper is to investigate the relationships among transformational...
A study on consumers' perceptions of the cost advantage effect in the electronic commerce – concentrated on consumers' perceptions on the Internet shopping mall
A study on consumers' perceptions of the cost advantage effect in the electronic commerce – concentrated on consumers' perceptions on the Internet shopping mall
1999
Since the Internet was applied for commercial purpose, many companies have been making...
A study on the customers' service perception and roles of quality factors
A study on the customers' service perception and roles of quality factors
1999
Service quality is very important to marketers and consumers in that it has many...
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