Daugherty Patricia J.

Patricia J. Daugherty

Information about the author Patricia J. Daugherty will soon be added to the site.
Found 3 papers in total
Reverse logistics: superior performance through focused resource commitments to information technology
Reverse logistics: superior performance through focused resource commitments to information technology
2005
A survey of businesses in the automobile aftermarket industry provided insights into...
The relationship between integrated logistics and customer service
The relationship between integrated logistics and customer service
1997
Buyers' expectations regarding customer service have increased dramatically in recent...
Customer satisfaction and loyalty in supply chain: The role of communication
Customer satisfaction and loyalty in supply chain: The role of communication
1999
Communication between buyers and sellers is central to the supply chain philosophy....
Papers per page: