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Neil A. Morgan
Information about the author Neil A. Morgan will soon be added to the site.
Found
3 papers
in total
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The value of different customer satisfaction and loyalty metrics in predicting business Performance
2006
Managers commonly use customer feedback data to set goals and monitor performance on...
Experiential and informational knowledge, architectural marketing capabilities, and the adaptive performance of export ventures: a cross-national study
2003
Knowledge-based view (KBV) theory posits that the acquisition and use of relevant...
Relationships between sales management control, territory design, salesforce performance and sales organization effectiveness
1999
This research evaluates determinants of sales organization effectiveness in a sample...
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