Shumsky Robert A.

Robert A. Shumsky

Information about the author Robert A. Shumsky will soon be added to the site.
Found 6 papers in total
Web-based simulations for teaching queueing, Little's Law, and inventory management
Web-based simulations for teaching queueing, Little's Law, and inventory management
2006
We describe and make available three web-based simulations that help to teach concepts...
Revenue management games: horizontal and vertical competition
Revenue management games: horizontal and vertical competition
2005
A well-studied problem in the literature on airline revenue (or yield) management is...
Staffing and routing in a two-tier call centre
Staffing and routing in a two-tier call centre
2005
This paper studies service systems with gatekeepers who diagnose a customer problem...
Gatekeepers and referrals in services
Gatekeepers and referrals in services
2003
This paper examines services in which customers encounter a gatekeeper who makes an...
Flexible service capacity: Optimal investment and the impact of demand correlation
Flexible service capacity: Optimal investment and the impact of demand correlation
2002
We consider a firm that provides multiple services using both specialized and flexible...
Optimal updating of forecasts for the timing of future events
Optimal updating of forecasts for the timing of future events
1998
A major problem in forecasting is estimating the time of some future event....
Papers per page: