Mersha Tigineh

Tigineh Mersha

Information about the author Tigineh Mersha will soon be added to the site.
Found 3 papers in total
The impact of TQM implementation in a human service agency
The impact of TQM implementation in a human service agency
2009
Some researchers have questioned whether total quality management (TQM)...
Enhancing the customer contact model
Enhancing the customer contact model
1990
Most services are provided in the presence of the customer. In most service...
Two heuristic techniques for service location: An evaluation and comparison
Two heuristic techniques for service location: An evaluation and comparison
1989
This paper presents a comparison/evaluation of heuristic methods that have been...
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