Browse Papers
From IFORS
Contact Us
English
Remember me
Login
Forgot password?
J.A. Sarsfield Cabral
Information about the author J.A. Sarsfield Cabral will soon be added to the site.
Found
2 papers
in total
Date Descending
Date Ascending
Title Descending
Title Ascending
Assessing the performance of control charts for monitoring customer satisfaction survey data
2002
This paper discusses the use of control charts in monitoring customer satisfaction...
Are ISO 9000 Quality Systems compatible with TQM?
1997
The implementation of the ISO 9000 standards is increasing significantly all over the...
Papers per page:
6 Papers
12 Papers
24 Papers
36 Papers
48 Papers
