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Andreas C. Soteriou
Information about the author Andreas C. Soteriou will soon be added to the site.
Found
10 papers
in total
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One-sided elasticities and technical efficiency in multi-output production: A theoretical framework
2006
One of the concepts that have sparked considerable interest in the theory of...
Reducing the cost of defects in multistage production systems: A budget allocation perspective
2003
Manufacturing firms are frequently concerned with operational improvements of their...
A data envelopment analysis framework to assess the efficiency of the software requirements capture and analysis process
1999
In this paper a theoretical framework to assess the efficiency of the Requirements...
A robust optimization approach for improving service quality
2000
Delivering high quality service during the service encounter is central to competitive...
A data envelopment analysis framework to assess the efficiency of the software requirements capture and analysis process
1999
In this paper a theoretical framework to assess the efficiency of the Requirements...
Resource allocation to improve service quality perceptions in multistage service systems
1999
Service quality improvement has become an imperative in today's service firms. In this...
Using data envelopment analysis for costing bank products
1999
An important problem that many banks face is to provide satisfactory cost estimates...
Benchmarks of the efficiency of bank branches
1999
The Bank of Cyprus commissioned a study of the efficiency penalties paid by its...
An internal customer service quality data envelopment analysis model for bank branches
1997
Over the last few years data envelopment analysis (DEA) has been gaining increasing...
Capacity acquisition and disposal with discrete facility sizes
1994
The authors consider some key features of capacity acquisition, disposal, and...
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