Browse Papers
From IFORS
Contact Us
English
Remember me
Login
Forgot password?
Michael Sony
Information about the author Michael Sony will soon be added to the site.
Found
2 papers
in total
Date Descending
Date Ascending
Title Descending
Title Ascending
FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual model
2014
The customisation strategies are growing in popularity. As a strategy it aims at...
A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint
2012
The complexity of service customisation has been recognised in the service marketing...
Papers per page:
6 Papers
12 Papers
24 Papers
36 Papers
48 Papers
